Quick Start

1. Create a Twilio account, load it with money and rent a phone number
2. Store an authentication token in environment variables:

   export TWILIO_ACCOUNT_SID=ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
   export TWILIO_AUTH_TOKEN=your_auth_token
   

3. Configure your environment for either Google or Amazon’s transcription service
4. Install and start ngrok

   npm install ngrok -g
   ngrok http 8080
   

5. Run the tests

   # Local port that IVR Tester will listen on
   export LOCAL_SERVER_PORT=8080
   # URL that ngrok exposes to the outside world
   export PUBLIC_SERVER_URL=$(curl -s localhost:4040/api/tunnels | jq -r .tunnels[0].public_url)
   
   node test.js
   

const config = { transcriber: googleSpeechToText({ languageCode: "en-GB" }) };

new IvrTester(config).run(
  { from: "0123 456 789", to: "0123 123 123" },
  {
    name: "Customer is provided a menu after their account number confirmed",
    steps: [
      {
        whenPrompt: similarTo("Please enter your account number"),
        then: press("184748"),
        silenceAfterPrompt: 3000,
        timeout: 6000,
      },
      {
        whenPrompt: similarTo(
          "press 1 for booking a repair or 2 for changing your address"
        ),
        then: hangUp(),
        silenceAfterPrompt: 3000,
        timeout: 6000,
        },
     ],
  }
);

Commands

When	Overview
contains	Prompt contains a piece of text
matches	Prompt matches regular expression
similarTo	Prompt is similar to a piece of text
isAnything	Prompt can be anything

Then	Overview
press	Produces DTMF tones
hangUp	Terminates the call
doNothing	Doesn’t do anything